Собираясь путешествовать на самолете, важно знать о:

  • Процессе регистрации (checking in).
  • Ограничениях на количество регистрируемого багажа (a limit to the amount of luggage you can check).
  • Правилах относительно ручной клади (“carry-on” luggage).
  • Том, что случится, если ваш багаж потерялся (what happens if the airline loses your luggage).
  • Том, что означает «избыточное бронирование» (“overbooking”).
  • Том, что означает «состояние готовности» (“standby”).
  • Том, почему нужно приезжать в аэропорт так рано (“why you have to arrive to the airport so early”).
  • Том, что случится, если вы опаздываете на пересадочный рейс (“connecting flight”).
  • Том, что делать, если рейс был отменен (“flight is cancelled”).
  • Том, что такое «закрытые» даты (“blackout” dates).

Об этом и многом другом вам расскажет специалист в области авиаперелетов Jen Leo. Предлагаем посмотреть следующее видео:

    1. What is the process for checking in at the airport? (Как происходит процесс регистрации?) If you’ve never been to an airport before and this is your first flight (полет) there are a number of steps you need to take. You will be required to check in (зарегистрироваться), get your boarding pass (посадочный талон), check your luggage (багаж) and then proceed to the security gate (пропускной пункт) and eventually to your designated departure gate (выход на посадку). Airport check-in (регистрация в аэропорту) is when you let the airline know that you are there. The airline will have someone check your I.D. (документ, удостоверяющий личность), usually your driver’s license or your passport, they will check to see if you have any luggage with you and, if you’re going to be checking that luggage, they will then give you your boarding pass with your gate number (номер выхода на посадку) on it so you may proceed to the gate through security.
    2. What other types of check-in are available at the airport? (Какие еще виды регистрации доступны в аэропорту?) Curbside check-in (регистрация пассажиров при подъезде в аэропорт) is that little desk right on the sidewalk where the skycap (носильщик в аэропорту) is there ready to check you in, take your baggage (багаж), and give you your boarding pass. Sometimes, the line is a little shorter than inside at the baggage check-in desk (стойка регистрации), but it comes with a price. You’re required to at least tip (давать чаевые) the skycap or sometimes there’s a mandatory fee (обязательная плата) of two dollars per bag right there on a sign as you check in at the line. A self-service check-in («саморегистрация») is a know-it-all computer that knows who you are as soon as you put in your ID or your credit card. What you do is you verify who you are, and that you’re on the next flight and what seat you want, and then it prints out your boarding pass for you, right then and there; nobody needs to help you.
    3. Is there a limit to the amount of luggage I can check? (Есть ли ограничение на количество регистрируемого багажа?) There is absolutely a limit to the number of bags you can check on a plane. You can’t just move in your whole apartment with boxes and gigantic suitcases (огромные чемоданы). Usually the limit to the number of bags is two, but it varies from airline to airline. Check each airline for their own personal requirements (требования) before you book (заказывать, бронировать) your ticket. If your bags are over the weight limit (превышать ограничение веса), you will be charged (с вас возьмут деньги). Please do note that the weight allowances (норма бесплатного провоза багажа) can vary (отличаться) domestically (внутри страны) versus international. If you’re going on an international trip, and traveling through several different airlines throughout the course of your vacation, make sure you know what the bag restrictions (ограничения) are with each airline, because they do vary as you cross overseas.
    4. What are rules for “carry-on” luggage? (Каковы правила для ручной клади?) Usually, you’re only allotted two carry-on bags – one to go under your seat or the overhead compartment (верхняя багажная полка), and the other to be a personal item (личная вещь), such as a purse or a laptop computer. If you are one of the last people to board a plane (сесть на самолёт), sometimes you’re asked to check one of your larger pieces of luggage at the gate if the plane is already full.
    5. What happens if the airline loses my luggage? (Что происходит, если авиакомпания теряет мой багаж?) If you can’t find your bag once you get off the plane (выйти из самолета), know that you are not alone. This happens to a lot of passengers. What you do is go directly to the airline desk and start filling out the paperwork (заполнять документы), letting them know that your baggage has been lost. Sometimes it’s just on the flight behind you and they will deliver it to you later. Otherwise, you might have to file a claim (предъявлять претензию) and wait for reimbursement (компенсация) from the airline.
    6. What does «overbooking» mean? (Что такое «избыточное бронирование»?) Overbooking («избыточное бронирование») has been in the news a lot lately. All it means is that they’ve sold more tickets than there are seats for that flight, which is a scandal. Airlines often overbook (продавать больше билетов, чем имеется мест) because they like to fly full flights, so they will sell more tickets than there are seats because a few people just might not show up (объявиться). This is overbooking. If your flight is overbooked, they might ask you to give up your seat (отказаться от своего места), and if they don’t ask you to give up your seat, they might do it for you. The incentive (поощрительное вознаграждение) is they might offer you travel credit, a meal voucher (ваучер на питание) or a free ticket in exchange for (в обмен на) taking a different flight and relieving (разгрузка) the overbooking.
    7. What is “standby”? (Что такое «состояние готовности»?) Standby («состояние готовности») is when you have a ticket for one flight, but you want to go on an earlier flight and get to your destination (место назначения, пункт назначения) a little sooner. You check in, see if there are any other seats available on an earlier flight and wait for it. If the seats are empty, you can go standby. One tip for flying standby is to use the check-in desk (стойка регистрации пассажиров) instead of the kiosk. What you want to do is ask a live person if there is any availability on an earlier flight. They’ll be able to let you know and send you to the appropriate gate where you can get your name on a waiting list (лист ожидания). Go early, because the sooner you get there the higher up your name will be on the standby waiting list.
    8. Why do I have to be at the airport so early? (Почему нужно быть в аэропорту так рано?) These days it is best to arrive at least two hours early, if you are flying domestically. If you are on an International Flight (международный рейс) you want to arrive three hours early; this alleviates stress (снижает стресс) and it also gives you plenty of time to go through the security gate. You want to make sure you get to the airport early, at least two hours ahead of time, because security clearance (проверка безопасности) has been ramped up and it can take a long time to get through the security gate. With the procedures that they have today, you may need to take off your shoes, jacket and belt. You need to take your laptop out of its bag and you may have to make sure your change is in its special compartment, so you can use up to four or five trays sometimes to get through the security gate. With everybody lined up to get on their flight, this can take quite a while. This is why it is good to be at the airport early.
    9. What happens if I miss my connecting flight because my first flight was late? (Что происходит, если я опаздываю на пересадочный рейс, так как мой первый рейс задержался?) If you need to be re-booked (перебронировать) on a flight because you’ve missed a connection (опоздать на пересадку), you want to check with your airline provider to see if there’s another flight that you can get on for free (бесплатно). Sometimes, if there are none available and all the flights are full you might have to change airlines, and in this case you might be charged a fee (с вас могут взять плату) or even another price of a ticket. The airline is responsible if it was due to mechanical failure (из-за механической неисправности), but if it was weather and you were caught in some snowstorm for example, they are not responsible for booking you on another flight.
    10. If my flight is cancelled or I’m bumped, what is airline’s obligation? (Каковы обязательства авиакомпании, если мой рейс отменен, или мне не хватило места?) If the flight that you want to be re-booked on is full and you have to wait until the next day, sometimes the airline will put you up in a hotel. But if they don’t and you need to pay for it yourself, try asking the hotel (nearby an airport) for the distressed passenger discount (скидка для «пострадавших» пассажиров). Then you can maybe get a better deal on the overnight stay. If you’re bumped (если вам не хватило места) and the airline is going to offer you some compensation, try and get a cheque rather than a flight voucher (разрешение на полёты, «проездной»). Cash in hand is always better than a flight voucher because the vouchers could have blackout dates («закрытые» даты), restricting you from travelling anytime you want. Whereas, with the cash, you can use it for whatever you want, or you can re-book a brand new ticket.
    11. What are “blackout” dates? (Что такое «закрытые» даты?) Blackout dates are restricted days of travel. So, if you are on a discounted flight (льготный рейс), then the blackout dates are dates you cannot travel on, such as holidays or special high peak season vacation times. But these blackout dates vary from airline to airline so you want to make sure you check with your provider before you book your ticket.
    12. What is the standard “connection time” between flights? (Сколько составляет стандартное «стыковочное время» между рейсами?) The standard “connection time” between flights is usually about 45 minutes to an hour and a half, but if you’re traveling overseas, the “connection time” can be upwards of two, four, even five or six hours, between flights.

Итак, просмотрим еще раз основные этапы путешествия на самолете:

Вылет (Departure)
Departure boardDeparture board Приехав в аэропорт (arrive at the airport), вы можете посмотреть на доску информации о вылете (departure board), где показаны номера рейсов (flight numbers), время вылета (departure time) и пункт назначения (destination).
Check-in desk
Check-in desk
Luggage / baggage
Luggage / baggage
Необходимо зарегистрироваться (to check in). Пройдите к стойке регистрации пассажиров (check-in desk). Там взвесят ваш багаж (luggage), и, если норма бесплатного провоза багажа (weight allowances) превышена (обычно около 20 кг), то придется заплатить за багаж сверх установленной нормы (pay excess baggage).
На стойке регистрации проверяют ваш билет и выдают посадочный талон (boarding card / boarding pass) на самолет с номером места.

Boarding card / boarding pass
Boarding card / boarding pass

Passport control
Passport control
The gate
The gate
Затем вы проходите паспортный контроль (passport control) и направляетесь в зал ожидания (departure lounge). Здесь вы можете купить что-нибудь в магазине беспошлинной продажи (duty free). Примерно за полчаса до взлета (take-off) вы идете к выходу на посадку (gate).
       Departure lounge                    Duty free shop
Departure loungeDuty free shop
Overhead compartment / overhead locker
Overhead compartment / overhead locker
Сев в самолет (to board = to get on), вы находите свое место (seat). Если есть ручная кладь (“carry-on” luggage / hand luggage), вы можете положить ее под сиденье либо на верхнюю багажную полку (overhead compartment / overhead locker) над сиденьем.
Полет (The Flight)
Captain / pilot, flight attendants
Captain / pilot, flight attendants
Пилот (captain / pilot) или бригада бортпроводников (cabin crew / flight attendants) могут сказать следующее:
— поставьте спинки кресла в вертикальное положение (put your seats in the upright position);
— пристегните ремни (fasten your seat belts);
— выключите мобильные телефоны (switch off your mobile phones) и т. п.
Внимательно слушайте информацию о правилах техники безопасности (safety instructions), запомните расположение аварийных выходов (emergency exits).
Если рейс не задерживается (delay), самолет выходит на взлетную полосу (runway) и взлетает (takes off).
             Seat belts                          Emergency exit
Seat beltsEmergency exit
Прибытие (Arrival)
GREEN = nothing to declare, RED = goods to declare
GREEN = nothing to declare, RED = goods to declare
Когда самолет приземлился (landed), вы выходите (get off the plane) и направляетесь к зданию аэровокзала (terminal building), к зоне прибытия (arrivals zone), затем к месту получения багажа (baggage reclaim). Далее проходите таможенный контроль (customs): зеленый указатель – нечего декларировать, красный – товары, подлежащие декларированию (GREEN = nothing to declare, RED = goods to declare). Во многих аэропортах можно взять напрокат автомобиль (hire a car).
Если перелёт осуществлялся через несколько часовых поясов (time zones), вы можете чувствовать синдром смены часовых поясов (jetlag).
               Arrivals                            Baggage reclaim
ArrivalsBaggage reclaim

Хорошо ли вы запомнили новую лексику? Проверьте себя, выполнив следующее задание:

Complete each sentence with the appropriate word.

  1. An airport … is a main building at an airport where passengers arrive and depart.
  2. … is the section of an airport where passengers arrive.
  3. Two general words for bags and suitcases are … and ….
  4. When you arrive at the airport, you go to … … to get your boarding pass.
  5. Before you get on the plain you have to show identification at … … and go through security.
  6. Passengers flying to another country are usually entitled to buy cheap alcohol, cigarettes, etc., from the … free shops.
  7. Baggage which is heavier than the weight allowed as free baggage for a certain category of tickets is called … baggage.
  8. The track, or ‘road’ on which an aircraft takes off and lands is called the ….
  9. After you arrived you go to … … to pick up your luggage.
  10. When you go through …, you may be asked “Do you have anything to declare?”
  11. The person who looks after you during a flight is the … ….
  12. You can usually ask for a window or aisle ….
  13. When a plane is going up into sky it is … ….
  14. When a plane is coming down from the air it is ….
  15. The feeling of sleepiness that affects you after you have travelled through several time zones is called ….

  1. Terminal
  2. Arrivals
  3. Luggage, baggage
  4. Check-in desk
  5. Passport control
  6. Duty
  7. Excess
  8. Runway
  9. Baggage reclaim
  10. Customs
  11. Flight attendant
  12. Seat
  13. Taking off
  14. Landing
  15. Jetlag